products
orders & shipping
returns & refunds
retailers
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No, our products are purely hemp-based and do not contain nicotine or tobacco.
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Enjoy the convenience and ease of use with our disposable vapes and cartridges.
They're portable, require no maintenance, and offer a consistent experience, making them a great choice for both new and experienced users.
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Using our products is simple! Just inhale from the mouthpiece of the disposable vape or attach the cartridge to a compatible battery, and you're good to go. No buttons or complicated settings needed!
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We offer a variety of strains to suit your preferences. Check our website for the latest selection and detailed descriptions to find the perfect match for your needs.
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Our hemp products are crafted to deliver optimal potency, ensuring a satisfying experience every time. For specific potency details, refer to the product descriptions on our website.
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Absolutely! Our hemp products comply with federal laws and contain less than 0.3% THC, making them legal for purchase and use.
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The lifespan of our disposables and cartridges varies based on usage habits. Generally, they are designed to last until the oil runs out, offering numerous sessions of enjoyment.
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Keep your hemp products in a cool, dry place away from direct sunlight to maintain their quality and longevity.
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Dispose of it as you would any electronic device. We recommend checking with your local waste management guidelines for proper disposal methods.
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Yes, you can find our products in select retail locations. Visit our website for a list of authorized retailers near you.
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We prioritize your safety and satisfaction. Our products undergo rigorous testing for purity and potency, ensuring the highest standards of quality and safety.
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We typically process orders within 1-2 business days. You'll receive a confirmation once your order is on its way!
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We offer standard first-class shipping through USPS.
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Once your order is shipped, you'll receive a tracking number via email, allowing you to monitor your package's journey.
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We ship to most states where hemp products are legally allowed. Check our shipping policy for a list of states we currently serve.
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If your order hasn't been shipped yet, contact us as soon as possible to update your shipping address.
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Currently, we only ship within the United States. We're hoping to expand our reach in the future, so stay tuned!
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If you experience a delay, check your tracking information for updates. If you need further assistance, don't hesitate to contact us.
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Orders can be modified or canceled if they haven't been processed yet. Contact us quickly for any changes.
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In the rare event of a damaged shipment, please contact us immediately. We'll work with you to resolve the issue promptly.
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Your privacy is important to us. All orders are discreetly packaged without any direct branding or product descriptions on the outside.
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If you receive a product that is damaged or not working, please contact us within 30 days of purchase for a return or refund. We're committed to ensuring your satisfaction.
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Please reach out to our customer service team with a description of the issue and photos of the damaged product, if possible. We'll guide you through the next steps.
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No, we will cover the cost of return shipping for damaged or non-functional items. We'll provide you with a return shipping label.
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Once we receive the returned item, we'll process your refund or send a replacement within 5-7 business days.
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We only accept returns and provide refunds for products that are damaged or not working. Please review your choices carefully before purchasing.
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Please include the product, all its components, and a copy of the receipt or proof of purchase in your return package.
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Refunds are issued to the original method of payment. You'll receive a confirmation email once the refund has been processed.
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What if I receive the wrong product?
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We'd love to partner with you! Please apply for a wholesale account at our wholesale page to get started.
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Retailers should have a legitimate business with a resale license. Complete details are provided during the wholesale account application process.
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Yes, we have minimum order quantities to ensure the best value for our wholesale partners. These will be detailed once your wholesale account is approved.
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Certainly! Once your wholesale account is set up, we can arrange for sample products so you can experience the quality firsthand.
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We support our retailers with marketing materials, product training, and dedicated customer service to ensure a successful partnership.
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Territorial exclusivity is considered on a case-by-case basis, depending on various factors. We can discuss this further during your application process.
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We're constantly innovating and typically release new products several times a year. As a retailer, you'll get early notifications about these launches.
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We offer competitive wholesale pricing with attractive margins for our retail partners. Detailed pricing structures are available after your account is approved.
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Shipping terms for wholesale orders will be discussed during your account setup. We strive to offer efficient and cost-effective shipping solutions.
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Absolutely! We value retailer feedback and are open to discussing product requests to better meet your customers' needs.
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We provide various marketing materials, including brochures, banners, and digital assets, to help you effectively market Half Bak'd products.
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We consider exclusive distribution partnerships based on a variety of factors. Please mention your interest in this when applying for a wholesale account.